These are proposed workflow designs, not 20 delivered client projects. For the founder’s own operating context, see G3.
Commerce & inventory / 01Automate supplier stock updates across your POS and ecommerce store. Separate local stock, supplier availability and reservations before publishing a fulfilment promise.
Retail owner / operations managerWorkflow designSee pipeline, exceptions & controls →Commerce & inventory / 02Update ecommerce prices from supplier price lists and promotion sheets. Check campaign dates, eligible variants and approved margin rules, then verify the live price and its expiry.
Merchandising / purchasing managerWorkflow designSee pipeline, exceptions & controls →Commerce & inventory / 03Turn emailed customer purchase orders into validated SKU orders, stock allocations and warehouse instructions. Keep payment checks, partial shipments and dispatch status aligned.
Wholesale operations / warehouse leadWorkflow designSee pipeline, exceptions & controls →Commerce & inventory / 04The numbers disagree, and nobody knows whether the problem is a sale, a transfer, a return or a physical count.
Inventory controllerWorkflow designSee pipeline, exceptions & controls →Quoting & delivery / 05Prepare furniture and equipment quotes that account for stairs, lift dimensions, parking, loading access and installation scope. Missing site or permit information stays visible before the quote is accepted.
Commercial furniture / installation / hire operatorWorkflow designSee pipeline, exceptions & controls →Quoting & delivery / 06Tables and chairs need date-window availability, turnaround time, delivery capacity, setup and returns—not just a product subtotal.
Event rental owner / dispatcherWorkflow designSee pipeline, exceptions & controls →Construction & projects / 07Turn approved takeoffs and estimating spreadsheets into itemised construction quotes. Preserve labour, material and plant rates, exclusions and drawing revisions for estimator review.
Estimator / construction business ownerWorkflow designSee pipeline, exceptions & controls →Construction & projects / 08Bring site messages, photos and drawing changes into one construction variation register. Track scope, pricing, approval and completion evidence so billing can trace the authorised work.
Project manager / commercial managerWorkflow designSee pipeline, exceptions & controls →Construction & projects / 09The lowest-looking bid may exclude delivery, access, disposal or part of the specified scope.
Estimator / procurement leadWorkflow designSee pipeline, exceptions & controls →Construction & projects / 10A finished job is still unbillable because a PO, timesheet, approval or completion photo is missing.
Service operations / financeWorkflow designSee pipeline, exceptions & controls →Finance & operations / 11Match supplier invoices against approved purchase orders and actual goods receipts. Apply agreed quantity and price tolerances, check duplicates and assign mismatches before accounting entry.
Finance controller / purchasing managerWorkflow designSee pipeline, exceptions & controls →Customers & retention / 12A regular buyer has stopped ordering; an automated discount may be the wrong response if the cause is a stockout or service failure.
Wholesale account managerWorkflow designSee pipeline, exceptions & controls →Customers & retention / 13The service failure is visible across tickets, late deliveries and refunds, but nobody owns the recovery.
Customer operations / service managerWorkflow designSee pipeline, exceptions & controls →Customers & retention / 14Customers miss onboarding steps or renewals because requirements and responsibility sit in separate systems.
Maintenance / recurring service operatorWorkflow designSee pipeline, exceptions & controls →Commerce & inventory / 15An incoming PO is counted as reliable even after its due date passes, causing false availability or missed reorders.
Purchasing manager / operations leadWorkflow designSee pipeline, exceptions & controls →Finance & operations / 16Automations exist but failures remain buried in email and nobody knows what needs intervention.
Owner / operations directorWorkflow designSee pipeline, exceptions & controls →Quoting & delivery / 17A signed quote only creates value when the agreed scope reaches delivery and billing without being lost between teams.
Sales operations / financeWorkflow designSee pipeline, exceptions & controls →Finance & operations / 18Purchasing decisions, receipts and invoices need a shared record of what was approved and what actually arrived.
Procurement / financeWorkflow designSee pipeline, exceptions & controls →Finance & operations / 19A regional report is useful only when each site can see and resolve the stock, staffing or service exceptions behind it.
Regional operations managerWorkflow designSee pipeline, exceptions & controls →Finance & operations / 20Suppliers should not become usable simply because a form was completed; required checks and document expiry need clear ownership.
Procurement / assurance leadWorkflow designSee pipeline, exceptions & controls →