Automate supplier stock updates across your POS and ecommerce store. Separate local stock, supplier availability and reservations before publishing a fulfilment promise.
First workflow from A$4,900 ex GST, with 12 months of support for the agreed implementation. Scope and pricing →
Keep local on-hand, committed, damaged, in-transit and supplier-reported stock distinct. Do not count the same physical unit twice. Supplier stock is an external promise, not owned stock. Version and log every availability decision.
Stale feeds; simultaneous last-unit purchases; supplier withdrawal; phone colour swaps; mixed baskets; cancelled orders; event replays.
Uncertain inputs go to an assigned owner with the source, reason and next decision. Failed writes are reconciled before retrying, so a recovered connection does not create a duplicate order, payment or stock movement.
Human touches/order; oversell cancellations per 1,000 orders; discrepancy units by location; feed age; time to resolve exceptions.
Sample representative work before the build, including difficult cases. Compare the same task mix after launch; include review, exception handling and system upkeep in the time used.
Map the first input, the final accepted result and who can approve it. Agree source systems, read/write access, rules, exception ownership and acceptance checks. Run representative normal, failure and recovery cases before expanding across teams.
Role-based access, separation of preparation and approval, versioned rules, an action history, duplicate protection, reconciliation, alerts and a named recovery owner. Private deployment or customer-controlled infrastructure can be scoped where needed. These are design requirements to validate, not an unsupported promise of perfect source data or regulatory compliance.
Specific answers to help you judge the fit, the information needed and the decisions your team keeps.
Usually the first step is to inspect their stock records, APIs or exports and update permissions. We map product variants and locations between them, then identify which system owns each field. Existing native stock features may already cover part of the job.
Local stock, reservations, damaged units and supplier availability remain separate records. The promise shown to a buyer follows your fulfilment rules and source freshness. Supplier stock can support an eligible delivery option, but it should not appear as a unit ready for immediate local pickup.
We check whether the connected systems support reservations or conditional stock updates. Where they do, those controls can reduce competing allocations. Where they do not, the design needs a stock buffer, a confirmation step or a clearly owned conflict queue rather than an unsupported instant-sync promise.
Each source gets an agreed freshness threshold and missing-data policy. A missing row is not automatically zero stock. Affected products can retain a qualified status, lose an immediate-availability promise or enter review, with the last successful update visible to the person resolving the issue.
Bring a sample supplier file, product and variant identifiers, location codes, reservation rules and several real problem orders with customer details removed. Pack sizes and supplier aliases matter as much as SKU names. Unresolved mappings should be reviewed before they can change saleable quantities.
Start with a bounded product group and compare proposed availability against current records before publishing changes. Test a last-unit sale, stale feed, cancellation and failed update. Measure oversell cancellations, human corrections and unresolved discrepancies, while separating source-data errors from failures in the new workflow.
Update ecommerce prices from supplier price lists and promotion sheets. Check campaign dates, eligible variants and approved margin rules, then verify the live price and its expiry.
Merchandising / purchasing managerWorkflow designSee pipeline, exceptions & controls →Turn emailed customer purchase orders into validated SKU orders, stock allocations and warehouse instructions. Keep payment checks, partial shipments and dispatch status aligned.
Wholesale operations / warehouse leadWorkflow designSee pipeline, exceptions & controls →The numbers disagree, and nobody knows whether the problem is a sale, a transfer, a return or a physical count.
Inventory controllerWorkflow designSee pipeline, exceptions & controls →