Agriculture & fresh produce · Custom workflow design
Connect changing availability, pack allocation and dispatch evidence
Coordinate harvest or supplier updates with customer orders, grades and delivery windows. Keep estimated availability separate from packed, accepted stock.
For Grower-packer, produce wholesaler or operations manager
Use specialist inventory and traceability software for core records. Custom workflows help when customer formats, grade substitutions and uncertain availability cross those systems.
Connect the records you already use
Harvest, supplier and packing records
Customer orders and grade specifications
Dispatch, traceability and claims evidence
Access, data quality and write permissions are checked during scoping. Integration availability depends on your systems.
Agree who can change rules, approve exceptions and authorise each write. Keep a history of source records, rule versions and action results. Detect partial failures, reconcile before retrying and assign unresolved cases to a named owner.
AI can extract, classify and prepare information. Validated rules and agreed permissions govern consequential actions; missing evidence triggers review. Test normal cases, exceptions and recovery against acceptance criteria before launch.
Related operating experience
See the foundations running at G3.
G3 is our founder’s retail and venue business in Melbourne. Explore relevant capabilities and their boundaries; your industry’s rules still need their own design and validation.
Start with a sanitised example, the result you need and one awkward case. We will map a bounded first implementation.
Can forecast harvest volume be sold as confirmed stock?
It should remain an estimate until the agreed readiness checks are met. The workflow can distinguish forecast, harvested, packed and allocated quantities.
Can grades be substituted automatically?
Only within the customer’s approved specification and substitution policy. A different grade, pack or origin should not silently replace the accepted order.
How do pack sizes, grades and lot references stay intact through an order?
Agree the ordering, packing and billing units and their permitted conversions. Keep grade, lot, origin and relevant shelf-life requirements attached to the allocated quantity. A matching total weight is insufficient if the required pack or traceable lot cannot be supplied; route those differences before dispatch instructions are released.
What evidence would help process a quality or short-delivery claim?
Link the customer’s claim to the order, shipment, lot, quantities and dated photographs or receiving records. Separate an initial report from an accepted credit or replacement. Where evidence covers several deliveries, request the missing linkage and keep the commercial decision with the authorised reviewer.
Do we need an ongoing Canvo subscription?
No mandatory Canvo subscription. An agreed implementation includes 12 months of support for the delivered workflows, defects and minor compatibility changes to existing integrations. Optional proactive care and further development are scoped separately. Software, hosting and API costs remain separate.
Your operation, your rules
Bring the handoff that keeps going wrong.
Free workflow review. A$950 ex GST diagnostic. A bounded first deployment from A$4,900 ex GST, with 12 months of included support for the agreed implementation.
