Workflow design · scope to your operationFrom trigger to finished work
- Supplier application
- Required evidence
- Identity and document review
- Approval by role
- Approved supplier record
- Expiry monitoring
- Restriction or renewal review
The rules that matter
Approval is a recorded decision by the authorised owner. An uploaded document is not automatically valid; expired evidence triggers defined review.
When the normal path breaks
Missing certificate; identity mismatch; changed bank details; expiry during a job; exception approval.
Uncertain inputs go to an assigned owner with the source, reason and next decision. Failed writes are reconciled before retrying, so a recovered connection does not create a duplicate order, payment or stock movement.
How we would measure it
Onboarding cycle time; missing evidence; expiry response; approval traceability.
Sample representative work before the build, including difficult cases. Compare the same task mix after launch; include review, exception handling and system upkeep in the time used.
Start with one accountable slice
Map the first input, the final accepted result and who can approve it. Agree source systems, read/write access, rules, exception ownership and acceptance checks. Run representative normal, failure and recovery cases before expanding across teams.
What makes this suitable for larger teams?
Role-based access, separation of preparation and approval, versioned rules, an action history, duplicate protection, reconciliation, alerts and a named recovery owner. Private deployment or customer-controlled infrastructure can be scoped where needed. These are design requirements to validate, not an unsupported promise of perfect source data or regulatory compliance.
Before you buildQuestions about this workflow
Specific answers to help you judge the fit, the information needed and the decisions your team keeps.
Does uploading a certificate automatically approve a supplier?
No. The required evidence, its review criteria and the authorised approver need to be defined for the supplier category. An uploaded document starts or supports a check; it does not prove validity. The approved status should record who reviewed which evidence and the scope of permission granted.
Can requirements vary by supplier type and the work they perform?
Yes, build the checklist around the actual purchasing or project requirements, including which documents expire and who can assess them. Different work may need different review. Keep those rules versioned so a change in requirements creates a visible reassessment rather than silently declaring existing suppliers compliant.
How are identity mismatches or changed bank details handled?
Keep them separate from routine document collection and send them to the authorised verification process. The workflow can assemble the application, existing master record and changed fields, but should not accept a new payment destination merely because an email or uploaded invoice contains it.
What happens when evidence expires during an active job?
Use the agreed renewal window to request review before expiry, then apply the defined restriction or exception process if evidence remains unresolved. Consider open jobs and POs explicitly. Whether existing work can continue is an authorised decision, not something inferred automatically from a document’s date.
Can approved status control purchasing in our existing system?
We check whether the purchasing tool supports supplier status, restrictions and the necessary update permissions. If it does, a reviewed decision can be passed through and verified. If it does not, the design needs an explicit buyer checkpoint rather than claiming an unavailable automatic purchasing block.