Bring vehicle details, parts and approved work into one job flow
Reduce repeated intake and approval chasing around workshop jobs. Keep diagnosis and safety decisions with the technician while administration follows the agreed next step.
For Workshop owner, service adviser or workshop controller
Use workshop software for standard service scheduling. Custom links help when VIN-specific parts, customer approvals and supplier updates sit in separate systems.
Connect the records you already use
Workshop management and booking system
Vehicle details and parts catalogues
Customer approvals and invoices
Access, data quality and write permissions are checked during scoping. Integration availability depends on your systems.
Agree who can change rules, approve exceptions and authorise each write. Keep a history of source records, rule versions and action results. Detect partial failures, reconcile before retrying and assign unresolved cases to a named owner.
AI can extract, classify and prepare information. Validated rules and agreed permissions govern consequential actions; missing evidence triggers review. Test normal cases, exceptions and recovery against acceptance criteria before launch.
Related operating experience
See the foundations running at G3.
G3 is our founder’s retail and venue business in Melbourne. Explore relevant capabilities and their boundaries; your industry’s rules still need their own design and validation.
Start with a sanitised example, the result you need and one awkward case. We will map a bounded first implementation.
Can AI diagnose a vehicle for the customer?
The proposed scope collects symptoms and routes information. Diagnosis, repair advice and vehicle safety release stay with the responsible technician.
Can extra repairs be added to an invoice automatically?
Only after the required customer authorisation and work-completion checks. The system should preserve what was approved and at what price.
What vehicle and parts information is needed before confirming a repair booking?
Use the identifiers your workshop relies on, such as registration or VIN, the requested work and relevant part references. Confirm permitted access to your vehicle or parts catalogue and who resolves ambiguous matches. A similar model name or superseded part number alone is not evidence of compatibility.
How do accepted and postponed repair recommendations reach the invoice?
Track each recommendation against its estimate, customer decision, version and completed work. Only the approved and completed items eligible under your billing rules should move forward. Keep postponed work available for an appropriate follow-up without treating it as an authorised job or adding it to the current invoice.
Do we need an ongoing Canvo subscription?
No mandatory Canvo subscription. An agreed implementation includes 12 months of support for the delivered workflows, defects and minor compatibility changes to existing integrations. Optional proactive care and further development are scoped separately. Software, hosting and API costs remain separate.
Your operation, your rules
Bring the handoff that keeps going wrong.
Free workflow review. A$950 ex GST diagnostic. A bounded first deployment from A$4,900 ex GST, with 12 months of included support for the agreed implementation.
