Coordinate hire dates, site setup and the return journey
Track equipment through booking, preparation, delivery and return. Availability depends on the whole hire window, including cleaning, transport and inspections.
For Hire operator, event operations manager or dispatch coordinator
Use established hire software for straightforward reservations. Custom workflows help when several item types, site constraints and turnaround dependencies must be checked together.
Connect the records you already use
Hire bookings and equipment register
Site plans, delivery access and crew schedules
Return inspections, deposits and billing
Access, data quality and write permissions are checked during scoping. Integration availability depends on your systems.
Agree who can change rules, approve exceptions and authorise each write. Keep a history of source records, rule versions and action results. Detect partial failures, reconcile before retrying and assign unresolved cases to a named owner.
AI can extract, classify and prepare information. Validated rules and agreed permissions govern consequential actions; missing evidence triggers review. Test normal cases, exceptions and recovery against acceptance criteria before launch.
Related operating experience
See the foundations running at G3.
G3 is our founder’s retail and venue business in Melbourne. Explore relevant capabilities and their boundaries; your industry’s rules still need their own design and validation.
Start with a sanitised example, the result you need and one awkward case. We will map a bounded first implementation.
Can an item be hired again on its return day?
Only if the approved turnaround, transport and inspection rules allow it. A planned return is not the same as equipment ready for the next customer.
Can damage charges be automatic?
The workflow can assemble before-and-after evidence and an estimate. Applying a charge needs the agreed policy and responsible approval.
How is availability calculated between one booking and the next?
Use the full resource window: preparation, outbound transport, hire, return transport and required checks or cleaning. Agree whether an item, bundle or component is the reservable unit. Extensions and late returns should flag competing bookings before a replacement promise is made.
What if a return arrives across several vehicles or times?
Keep the expected component list linked to the hire reference and record each receipt separately. Distinguish not yet returned, received, inspected and ready to hire. A component expected on a second vehicle remains unresolved until checked; the workflow should not treat an incomplete first return as a final loss decision.
Do we need an ongoing Canvo subscription?
No mandatory Canvo subscription. An agreed implementation includes 12 months of support for the delivered workflows, defects and minor compatibility changes to existing integrations. Optional proactive care and further development are scoped separately. Software, hosting and API costs remain separate.
Your operation, your rules
Bring the handoff that keeps going wrong.
Free workflow review. A$950 ex GST diagnostic. A bounded first deployment from A$4,900 ex GST, with 12 months of included support for the agreed implementation.
