Use workforce software for basic shifts and checklists. Custom workflows help when site conditions, service variations and client evidence requirements differ materially.
Connect the records you already use
Client contracts and site instructions
Staff availability and shift schedules
Checklists, photos and incident records
Access, data quality and write permissions are checked during scoping. Integration availability depends on your systems.
Agree who can change rules, approve exceptions and authorise each write. Keep a history of source records, rule versions and action results. Detect partial failures, reconcile before retrying and assign unresolved cases to a named owner.
AI can extract, classify and prepare information. Validated rules and agreed permissions govern consequential actions; missing evidence triggers review. Test normal cases, exceptions and recovery against acceptance criteria before launch.
Related operating experience
See the foundations running at G3.
G3 is our founder’s retail and venue business in Melbourne. Explore relevant capabilities and their boundaries; your industry’s rules still need their own design and validation.
Start with a sanitised example, the result you need and one awkward case. We will map a bounded first implementation.
Can every site use the same checklist?
Common tasks can be shared, but access, equipment and contract requirements should stay specific to the site and service version.
Does a completed checklist prove the site is clean?
It records completion evidence. Quality acceptance may still require a supervisor or client check, particularly for repeat complaints.
What is a useful first site to pilot?
Choose a recurring site with a clear service specification, access window and named supervisor. Bring the area checklist and examples of missed access, an unfinished task and a client complaint. Validate the handoff from cleaner to supervisor before expanding to sites with different inductions, surfaces or evidence requirements.
Can photos and checklists from an existing staff app be used?
Check whether the app exposes the site, area, task, timestamp and attachment with suitable permissions. Preserve exceptions such as a locked room separately from completed areas. If records arrive late after poor connectivity, label their capture and receipt times; a file upload alone should not mark an entire site accepted.
Do we need an ongoing Canvo subscription?
No mandatory Canvo subscription. An agreed implementation includes 12 months of support for the delivered workflows, defects and minor compatibility changes to existing integrations. Optional proactive care and further development are scoped separately. Software, hosting and API costs remain separate.
Your operation, your rules
Bring the handoff that keeps going wrong.
Free workflow review. A$950 ex GST diagnostic. A bounded first deployment from A$4,900 ex GST, with 12 months of included support for the agreed implementation.
